After being informed, by our previous supplier of pure water, that they had decided to cease production of some older consumables thus rendering our fully-operational machine instantly obsolete. Among others, we approached Triple Red for a quotation and their response to our initial enquiry was prompt and efficient, ensuring that they fully understood our requirements before making their recommendation for the product best suited for us. We received our quotations for the Pico T2 quickly and the decision was made easily. The product was very competitive and seemed to be the superior option in terms of capability. Furthermore, now that the Pico has been installed, we are really pleased with our purchase; the installation process was handled professionally and without issue. We are impressed with the production rate of the water, which was one of the key features we needed. The sleek and compact design is a great addition to our laboratory and we look forward to using our Pico water system long into the future."
Ian Thompson, St Paul's School, London
Appreciate again all the Triple Red team's help on short notice with the Biological Safety Cabinets. We're a startup so every day and week that passes, each count a lot for us--thanks!"
Janette Dillon, PhoreMost Ltd
The plate pourer is great! The engineer, John, who came to install it was really great. He did a really good job of explaining how to use everything and dealing with all of my questions. Thanks for all your help getting our laboratory kitted out."
Faye Ilsley, Immunocore
Everything went fine with the service and moving of our Biological Safety Cabinet.Chris, as usual, was very efficient and the job was sorted to everyone’s satisfaction. We even had thanks from our Professor who was really pleased with the new arrangement."
Sue Tompsett, University of Coventry
We will solely be using the Classic Pipettes in the undergraduate teaching labs now and during our trial found them to be both very comfortable and efficient for handling and dispensing."
Maureen Vass, University of Strathclyde
The CO2 Incubators were delivered and installed very quickly, and we were very happy with the service. They are sturdy and easy to use, including the decon cycle, good value for money!"
Stuart Wood, Discuva
With regard to the Systec autoclaves, I would say that they run faster and cleaner than any other make of autoclave that I have tried in the past. I have been so satisfied with their performance and the after sales care provided by Triple Red that we are rolling out a programme of gradually replacing our old autoclaves with Systec models."
Linda Barnett, MedImmune
I just wanted to send you a quick email to say thank you for sending the samples of your tissue culture products, we have tested them out and are happy with the quality. The prices are considerably cheaper than what we currently pay for equivalent products with our existing supplier, so we will start to switch to your products as our current stocks run out."
Team leader at leading UK CRO
We use Triple Red’s tissue culture plasticware in the lab. They provide a wide range of high quality products for a reasonable price and delivery is very fast. Also, their sales staff are always very helpful."
Sophia Akbareian BSc. PhD. School of Biological Science, University of East Anglia
We recently purchased two water systems to service both teaching and research. The units were the Ultraclear Duo and the Compact 3 system. The Ultraclear Duo provides both DI and UHP water to an exceptional standard and the Compact 3 is a workhorse of a system which is used continuously and is favoured by the students for ease of use. In each case, Triple Red gave great advice on our needs and the sales rep was exceptional. The installation was faultless and the after sales service again has been exceptional. For all the use we have had of both systems the cartridges are still going strong. I cannot recommend both these systems and Triple Red highly enough."
Charles McGinness, Analytical Chemistry, The University of the West of Scotland
I have recently purchased several orders of tissue culture plastics from Triple Red. I have been very pleased with the high quality and availability of larger size flasks. I culture large numbers of cells and the T300 flasks are very useful. The Triple Red representative was extremely helpful. He had good knowledge of the products and has kept me updated on any orders I have placed. I will definitely order from them again."
Dr Eleanor Jones, Biomedical Research Center, University of East Anglia
A short while ago we used Triple Red to purchase two new NuAire humidified CO2 incubators to house a delicate live cell imaging system and found the service and installation to be outstanding. We were so happy we recently returned to Triple Red to order another new CO2 incubator together with two new class II safety cabinets. Once again everything purchased was delivered and installed efficiently and they were happy to price match their quote with other competitors. So far, maintenance and support have been excellent and we are delighted to recommend Triple Red to our colleagues."
Morgan Herod, University of Leeds
We have purchased a number of items, ultra-low temperature freezers, CO2 incubators and centrifuges from Triple Red over the past 10 years in the Centre for Cardiovascular Science in Edinburgh. We have found the quality to be excellent and the pricing competitive. For me, I have found the level of personal service to be a huge bonus as this is often lacking in today's marketplace. The follow up service from Scottish representative, Hilary Sneddon, has been great, and that has extended to the service engineers and admin staff."
Val Kelly CCVS, Edinburgh University
I have used NuAire Class II safety cabinets supplied and serviced by Triple Red for a number of years to perform cell culture and produce LabSkin, our living skin equivalent. When we expanded our production and set up a new microbiology lab, Triple Red was my first port of call for Class II safety cabinets. Thanks Jo for looking after us and getting us a great price for top class equipment.”
John Warwick, Laboratory & Services Manager, Innovenn
Over many years we have consistently used Triple Red products and have found the experience and service to be excellent! In particular, we have found their tissue culture equipment, both safety cabinets and CO2 incubators, to be of outstanding quality."
Patrick McHugh, Senior Research Fellow, University of Huddersfield
Triple Red has always provided our business with an excellent 24/7 hours service, including an eight working hour response time to ensure minimum downtime and maximum productivity. They bring much added value to our own service offering to customers; we’re delighted to work with them.
For the past five years, Triple Red has supplied us with the reverse osmosis (RO) water treatment needed for the washer processing systems inside our mobile endoscopy units. They provide commission for the RO plant in each of the new locations where the temporary facility is based, in addition to planned, preventative and emergency call out maintenance. Where required, water quality validation is carried out by an independent UKAS accredited laboratory to ensure CFPP standards are met, which is an important issue for us, as we are committed to continue meeting the high guidelines set by the endoscopy sector."
Mary Smallbone, Vanguard Healthcare
Triple Red supports the research laboratories in two departments of UCL with 18 Ultra Clear TWF Lab Water Systems. They were purchased after extensive research, so to ensure the scientists were provided with both lab water systems that suited their applications, but also would maintain their quality through their lifetime. They have coped reasonably well with London water and after five years (on a preventive maintenance contract) are still reliable. The service engineers are very competent and will often go that bit further to assist, so that the job is completed on the first visit."
Sonia Buckingham, UCL
We have used Triple Red to supply several Class II safety cabinets within our IVF unit with great results. The cabinets have provided a safe environment for both our Andrologists and Embryologists to work in. The cost of the cabinets is very competitive, the quality excellent and the service from Triple Red has been outstanding, ensuring we are up and running when we need to be."
Gregory Horne B.Sc, M.Sc, F.R.C.Path, Lead Embryologist & Lab Manager, Central Manchester University Hospitals NHS Foundation Trust